Where are you located?
Renters can choose from two convenient locations on Vancouver Island. There’s one self-storage facility on Alberni Highway in Parksville and another on Shearme Road in Coombs, British Columbia. Don’t hesitate to visit us, even if you live or work in one of the surrounding communities.
What are your office hours?
The office is open between 9:00 am and 5:00 pm (Monday to Saturday) and between 10:00 am and 4:00 pm (Sunday and Holidays).
What are your access hours?
We offer 24-hour access to our self-storage units so that tenants can get access to their belongings any time they want - no need to adjust your schedule.
Do you offer drive-up access?
We sure do! At Island Self Storage, you’ll be able to park next to our self-storage units to drop off or retrieve items whenever you need to. This makes for an easier time transferring heavier items from your car or moving van to the unit.

What is temperature control?
This useful feature allows you to store items that are more sensitive to extreme temperatures. If you have items that need special attention in self-storage, don’t hesitate to choose one of our temperature-controlled units or contact us for more information.
How do I choose my unit?
We make it easy for you by only offering self-storage units on the ground floor. The only real choices you have to make are the location of the facility, the size of the unit, and the type of unit - drive-up or temperature-controlled. Rather than maneuvering an elevator or climbing stairs just to reach the unit door, our facilities only require you to pass a security gate.

What type of security do you offer?
One of the first things you’ll notice when you visit our facilities are the people who are visibly monitoring each site with security cameras. Not only that, but properties are surrounded by perimeter fencing and are accessible during gate hours only to those who are renting with us. Our resident managers are happy to show you our self-storage units to make sure the one you choose meets your needs perfectly!

How do I get started?
Whether you want to start your next move now or have a pleasant chat with our resident managers, you can visit any of our facilities during office hours. If you prefer to call us, there will still be a friendly and knowledgeable person on the other side, ready to offer moving tips, determine whether your items require temperature control, or make sure you have the best self-storage experience!